Meet The Team




MWH_5379Kelly Provost

Team Leader / Listing Specialist

Office Phone:   508-232-7926

Cell Phone:  508-320-3279

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As the Partner Owner of The Pro’s Real Estate Team for the past 6 years The Pro’s have rapidly climbed to the top 5% in the Worcester, MA Real Estate Industry. They have closed over 200 transaction sides for their buyers and sellers

Kelly is partnered with her husband Joseph Provost. They both have massive goals for their real estate business. They are not merely Real Estate Agents. They see themselves as consultants and advisors, as entrepreneurs with a focus on technology based business. As they should be, as the industry is moving toward the virtual world.
Kelly personally has over 13 years of sales, customer service and consulting experience amongst all large purchase products. She has learned that the best way to help people in large purchases is to guide and advise, not sell. She has yet to meet a person who would like to “be sold” something. Instead, educating, guiding and consulting people in making good decisions on these purchase has assisted in her large referral based business. Her clients know that she is always looking out for their best interests, not her own. She comes from a mind set, that if you help enough people achieve their own goals, she herself will easily reach her own in the process. There is no reason to be pushy.
As an avid learner, Kelly aspires to be a life long student. She is constantly educating herself through professional development, reading, mentorships and coaching. If there is something she does not know, that she need to know, she will find a way to learn about it.
Some of her strengths are relationship building, being an open communicator, driven, ambitious, big thinker, decisive, public speaking, and empathetic.
Some of her weaknesses are; She is impatient, surrounds herself in chaos and she is lacking in small and singular focused goals. Though, she now understands that if she surround herself with a team of people that offset her own strengths and weaknesses, together they can run and build an amazing business.


joeJoe Provost

Director of Operations

Office Phone:  508-232-7926

Cell Phone:  508-868-8764

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Joe is a competitive, persuasive sales person with great communication skills. He is a very strong negotiator and has proven his skills in the automotive business. He switched to a career in real estate and has brought with him a great deal of sales tools and experience to help him grow and succeed in this new endeavor. His wife Kelly and him have created The Pro’s Real Estate Team which is currently recognized as on of the top real estate teams in Worcester and is one of the top ranked team for Keller Williams Pinnacle Central.

Prior to his real estate career, he was a well organized automotive sales manager with great people skills. Joe has 14 years of experience in the automotive field. He has gained his experience from working on automobiles to selling them and running a sales department for a Chrysler Dodge Jeep dealership. He is well trained at negotiating and closing as well as being versed in the ever changing automotive field. Joe has a great customer base and was known as their go to “car guy”



Tricia Kosiba

Lead Buyer Specialist

Office Phone:   508-232-7926

Cell Phone:  774-289-4051


I am Patricia Kosiba, a loving wife for over 29 years and proud mother of two beautiful, now grown-children. Growing up on the West Coast has given me a passion for the outdoors and the beauty that surrounds us. I attribute my creativity, enjoyment of gardening and landscaping and flair for decor to this inspiring upbringing. After staying home with my children during their formative years I went back to work in the school system in various teaching and administrative roles. During that time I found that I posses excellent organizational, time-management and communication skills…and I love working with people! My husband and I are also partners in a small construction company that frames customs homes around central New England. After spending countless hours pouring over construction plans and touring the gorgeous homes we helped to create, I made the decision to devote myself full-time in the exciting world of real estate!
As a Realtor, Accredited Staging Professional, and owner of Kosiba Construction, Inc for over 15 years, I understand the importance of great character, quality workmanship and good old fashioned hard-work! These qualities are how I live my life! Whether you need a professional to help with a real estate transaction, stage your home for sale or your desire is to create a beautiful environment that reflects you and your loved ones, it would be my honor to serve. I look forward to the opportunity to help you take steps towards your dreams…


MWH_5426Shane Ludden

Buyer Specialist

Office Phone:   508-232-7926

Cell Phone:  508-614-8479

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Shane Ludden grew up in Uxbridge and worked in the lawn and garden industry for several years before becoming a real estate agent in 2008. In 2011, he became a Mass certifiedArborist and worked alongside the USDA to eradicate the Asian Long Horn Beetle in the Worcester area.  He currently resides in Worcester and enjoys being outdoors.  Shane works part time with our buyer clients helping them on nights and weekends.



Joan Fitzhenry

Buyer Specialist / Luxury Home Consultant

Office Phone:   508-232-7926

Cell Phone:  518-281-1220

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Joan has been a licensed real estate agent for over 30 years. She started her career in North Central Massachusetts where she listed and sold many properties, including a large new construction development in Gardner, MA. Joan then relocated to Duluth, MN and spent 5 years as a full service real estate Broker.
Next stop, she landed in upstate New York where she spent the last 15 years servicing her real estate clients. She has since moved back to Massachusetts and is happy to now to be with The Pro’s Real Estate Team with Keller Williams in Central MA.


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Melissa O’neil

Buyer Specialist 

Office Phone:   508-232-7926

Cell Phone:  508-769-4162

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We are excited to be in business with Melissa as she will be a great addition to our team. She has a combined passion for real estate, helping others, and problem solving making her great at being able to understand what buyers want and need in a home.
Melissa enjoys meeting new people and chatting. She enjoyed socializing with people as she was a bartender for many years. She also has a background in the healthcare industry and medical sales.
Melissa was born and raised in Worcester and is very familiar with the city and surrounding towns. She is a loving mom of 2 boys (currently ages 3 & 6). Her favorite things to do in her spare time are practicing yoga, gardening, cooking and spending time with her boys. One of her favorite places to get away is spending time at Moody Beach in Maine
“I had always wanted to work in real estate but it wasn’t until 2014 that I finally started my career . I enjoy learning new things and love expanding my knowledge by taking classes as often as I can .”

About The Pro’s Real Estate Team


Looking to buy or sell a home?  Need real estate advise?  Interested in learning about a career in real estate?  If you have these or any questions, we would be happy to talk.  Call / Text / Message Us or fill out the form below.